Terms of Service

By creating an Addvoxen account or using any part of the service you agree to these Terms. If you don't agree, please don't use the service. These Terms form a legal agreement between you and Addvoxen.

Addvoxen is a software-as-a-service creative suite for designing, resizing, and exporting ad creatives. We offer:

• An in-browser editor with templates, AI text/image generation and multi-format export.
• A marketplace where creators can buy and sell template designs under the 70/30 creator/platform split.
• Optional managed-campaign tooling (coming in a later release).

We add and improve features continuously. We may also retire features when they no longer fit the product, with reasonable notice for paying customers.

You need an account to use the paid surfaces. You agree to:

• Provide accurate registration info and keep it current.
• Keep your password and any API tokens confidential.
• Be responsible for everything that happens on your account until you tell us it's compromised.
• Be at least 16 years old (or the local age of digital consent, whichever is higher).

Paid plans (Pro, Team, Enterprise) renew automatically at the end of each billing cycle (monthly or yearly) at the price displayed on the pricing page, until you cancel. You can cancel at any time from your account settings or by emailing support@addvoxen.com. Cancellation takes effect at the end of the paid period.

We may change pricing for future billing cycles with at least 30 days' advance notice via email; if you don't want the new price you can cancel before it takes effect.

All purchases are processed through Paddle, our merchant of record, or PayPal at your choice. Taxes (VAT, sales tax) are collected by Paddle as required by your jurisdiction.

Refunds are governed by the Refund Policy. In short: 14-day money-back guarantee on new subscriptions, no pro-rated refunds after that window except for our own billing errors or material service failures.

You keep all rights to the designs, images, copy, brand assets, and any other content you upload or create with Addvoxen ("Your Content"). You grant us a limited, worldwide, royalty-free licence to host, transmit, render, resize, and display Your Content as needed to provide the service to you and your team.

You are responsible for ensuring that Your Content does not infringe anyone else's rights. If you sell templates on the marketplace, you confirm you own (or have permission to use) every element in them.

Templates listed for sale by creators are governed by both these Terms and the marketplace listing terms. Addvoxen takes a 30% platform fee, the creator receives 70%, payouts run monthly via Paddle or PayPal once a creator passes the $50 threshold.

We may take down listings that violate our rules (IP infringement, disallowed content, deceptive previews, low quality) at our discretion.

You agree not to:

• Use Addvoxen to produce content that infringes copyrights, trademarks or rights of publicity.
• Run political disinformation, scams, illegal gambling, fraudulent claims, or content that targets minors.
• Reverse-engineer or attempt to scrape data from the service.
• Resell access (a single account is for a single person/team; Team plan covers the seats listed on the plan).
• Probe, attack, or interfere with the service's infrastructure.

We may suspend or terminate accounts that violate this section, without notice for severe violations.

Where Addvoxen produces text or images via AI, you understand that:

• Generated output may be similar to other outputs other users have prompted; we do not guarantee uniqueness.
• You are responsible for reviewing AI output before publishing it — accuracy, brand safety and legal claims are your call.
• We do not train models on your prompts or designs.

We own the Addvoxen platform, brand, official templates, documentation and code. You may not copy, modify or redistribute any of these except to the extent permitted by these Terms or applicable law.

We aim to keep the service available, fast and accurate, but it is provided "as-is". To the maximum extent permitted by law we disclaim implied warranties of merchantability, fitness for a particular purpose and non-infringement.

To the extent permitted by law, Addvoxen's aggregate liability for any claim arising out of or relating to the service is limited to the amount you paid us in the 12 months immediately before the event giving rise to the claim. We are not liable for indirect, incidental, consequential, special, exemplary or punitive damages, or for lost profits, even if advised of the possibility.

You can close your account at any time from settings. We may suspend or terminate accounts that violate these Terms, that present unreasonable risk to other customers, or that we reasonably believe are involved in fraud or chargeback abuse. Sections that by their nature should survive (IP, liability, indemnity, governing law) survive termination.

We'll post material updates here and notify active accounts by email at least 14 days before they take effect. Continued use of the service after the change date means you accept the new Terms.

These Terms are governed by the laws of the Republic of Azerbaijan, without regard to conflict-of-laws principles. Any dispute that can't be resolved informally will be brought before the competent courts of Baku, Azerbaijan, unless the mandatory consumer-protection law of your residence requires otherwise.

Questions, complaints, takedown notices and partnership inquiries: support@addvoxen.com.